Terms & Conditions

​The Website

1. ​​ Information published on this web site is provided for the use of its visitors and you are advised that, although care has been taken to ensure technical and actual accuracy, some errors may occur. No guarantee is given of the accuracy or completeness of information on these pages.

2.  Please be aware that Ashgrove Yoga may alter or update the information on its web site from time to time.

3. Ashgrove Yoga shall have no liability arising from the use by any party of the information on this web site.

4. Ashgrove Yoga does not warrant the information on this web site in any way and in particular no warranty is given that the web site or its contents or hypertext links are virus free or uncontaminated. You are advised to make your own virus checks and to implement your own precautions in this respect. Ashgrove Yoga excludes all liability for contamination or damage caused by any virus or electronic transmission.

5. Our Site may contain links to websites that are provided and maintained exclusively by third parties. No endorsement of any third-party products or services is expressed or implied by any information, material or content referred to or included on or linked from or to this Site. Also, Ashgrove Yoga cannot be held responsible for content on these external sites.

6. Content (text, images, audio or video files) on our website remain the property of Ashgrove Yoga. Any reproduction, retransmissions, or republication of all or part of any document found on this site is expressly prohibited, unless Ashgrove Yoga has explicitly granted prior written consent to do so. All other rights reserved.

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Bookings - Classes/Events

 

1. We will require payment in full in order to book your place in any class.

2.  All Payment Plans once subscribed automatically renew unless you choose to cancel them.  Allocated sessions must be used within the month, unused sessions do not carry over.

3. Credit Card payments online are handled by Stripe or PayPal

4. To reserve a place, go to the Book Online page, choose you class/event and either create a new online account or log in to an existing account to manage your class/event bookings and payments.  You will need to be logged in to use allocated Payment Plan sessions.

5. In the event of any problems while creating an online booking, please phone Tania on 0874183594.

6. Class sizes are limited so please book early to avoid disappointment.

 

Cancellation Policy (Bookings/Events)​

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1. All reserved (booked) classes must be taken or cancelled at least 4 hours before class takes place.  All reserved Events must be cancelled at least 24 hours in advance of commencing.

2.  If using a Payment Plan for reserved classes, Ashgrove Yoga reserve the right not to re-imburse sessions if they are not cancelled within the timescale above.

3. Students can cancel online themselves or contact Tania on 0874183594.

4. Our preference is to credit your account, re-imburse sessions in the event of a cancellation.  Monetary refunds will have to be requested and will only be possible if the above policy has been adhered to.

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Payments

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1. We require payment in full before the class commences.

2.  At Ashgrove Yoga, we offer a range of different Payment options. For details on payment options and bundles, please visit our Plans & Bundles page.

3.  Drop-ins are welcome, but please book your next class in the studio to ensure that places are available.

4.  Class/Events prices depend on your method of payment and the type of class. Please see each individual class/event page for fee details or check our Plans & Bundles page for a details of the best value options.

5.  At Ashgrove Yoga, we accept Cash, Credit or Debits card via our SumUp Card Reader, Revolute or PayPal as payment in the studio.

6. For online purchases through our Booking system, we accept Credit or Debit cards or PayPal. Online payments are handled securely via Stripe or PayPal. 

7.  Ashgrove Yoga is not responsible for any fees, charges, exchange rates or additional charges levied by individual financial institutions or Credit Card companies.

8. All transactions, either in the studio or online, will be processed in EURO (€). We cannot accept any other currency for payment.

Return/Refund Policy for Payments

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1. Refunds for class/event bookings will not be given – it is your responsibility to ensure that you have selected the correct class, cost, booking and start time before arriving at the studio.  All class types are clearly described on our website homepage or on the class/event details page before booking.  Prices for all classes/events are clearly visible at point of booking and class plans/bundles are listed in the Plans and Bundles page.  Class start and end times are listed at point of booking and in the confirmation email.

2.  Refunds will not be given for late arrivals. Please ensure you arrive at the studio at least 5 minutes before the start of your class.

3.  Ashgrove Yoga reserve the right to cancel any classes/events that are listed. In the rare event that this should happen, we will notify you as soon as possible and we will exercise one of the following at your request:

   1. Refund your class pass with the missed session

   2. Allow you to book into a different class or different time

   3. Refund you the cost of the class (in the event of a single drop-in booking)

4. If you are not satisfied with any aspect of the class, please bring this to the attention of  Tania Murphy immediately, in person, by phone or by email (contact details are listed at the top of the page). We will endeavour to investigate your issue as soon as possible. All cases will be looked at on an individual basis.

5.  If a refund is required, it can only be made to the same method of payment as your original payment.

Class Bundles/Plans -Terms & Conditions

 

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1. Mat Based Class Plans/Bundles can only be used against Mat Based Classes.  They are not redeemable with any Aerial/Trapeze Classes.  Please review details on individual option when booking.

2. Flyer Plans include all regular classes.  This means that you can choose to book a mat-based class instead if preferred.

3. Plans are only valid for month.  You will need to use up your allocated sessions within the month.  No sessions can be carried over.

4. Class bundles are valid for 6 months.

5. All Plans & Bundles are to be used by the named person only and are not transferable.

6. A class pass is activated from the date purchased.

7. Missed classes that have not been pre-cancelled will not be credited back to your plan/bundle.

8. Class Plans/Bundles cannot be redeemed for cash value or to purchase merchandise in the studio or on our website.

9.  Plans/Bundles do not grant the right of a place in a class – you must use our online Booking system to create & manage your bookings, book with Tania in the studio or call 0874183594 for help.

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Gift Certificates – Terms & Conditions

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1. Ashgrove Yoga Gift Certificates can be used to book any of our classes or events in the studio.

2. Gift certificates are available to purchase on our website or in the studio.

3. If you choose to purchase a gift certificate online, you will receive it via an email. Please bring a printout of this email to the studio as proof of purchase, when you intend to use your gift certificate.

4. Gift certificates purchased in the studio, will only be deemed valid when stamped, signed and dated by Tania.

5. To prevent fraud, lost gift certificates cannot be replaced once they have been issued. Proof of purchase (online receipt email, cash register receipt, credit card statement) will not be accepted in this case. We ask customers to keep gift certificates safe until they are used.

6. Gift certificates cannot be redeemed for cash value.

7. All Ashgrove Yoga gift certificates will expire 1 year after the date of purchase.

8. Any remaining balance on a gift certificate after a purchase will be carried over – it cannot be redeemed for cash. Owner can put this balance towards purchase of additional classes or events in the studio.

Registration for Classes

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1. All classes, events or workshops purchased from Ashgrove Yoga must be preceded by the applicant acknowledging, by way of completing a Registration Form, that he/she has no physical limitations preventing him/her from participation.

2. You must ensure that the details provided by you on registration or at any time are correct and complete.

3. Specifically, as noted on the Registration Form, you acknowledge that, considering your own capabilities and limitations, it is not necessary for you to undertake the practices, exercises and training suggested by Tania Murphy. You undertake all practices, exercises and training voluntarily. In part consideration of being permitted to participate in the classes or workshops, you assume full responsibility for all or any risk, injuries or dangers, howsoever arising, which might occur as a result of participating in the said classes or workshops. In further part consideration of being permitted to participate in classes or workshops, you knowingly, voluntarily and expressly waive any claim against Ashgrove Yoga for injury or damage that you may suffer as a result of participating in the said classes or workshops. You covenant not to sue Ashgrove Yoga for any injury or damage caused for any reasons whatsoever.

4. The applicant also agrees to abide by the rules and regulations of the studio and acknowledges that these rules and regulations may change from time to time.

5. All applicants must be over 15 years of age to be eligible to attend all regular yoga classes.

6.  Furthermore, all applicants release Ashgrove Yoga, its owner and any guest teachers: 1) any injury to self or child 2) any loss or damage to personal property.

7. If purchasing packages that require payments to be made in installments, the applicant agrees to approve such installments be made by credit card on the dates as predetermined in the services contract.

Data Security Commitment

 

 

1. We collect personally identifiable information, like names, postal addresses, email addresses, phone numbers etc., when voluntarily submitted by our visitors. This information is only used to fulfil your specific request at our studio, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

2.  Your personally identifiable information is kept secure on the Wix online system. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information.

3. Your registration online automatically registers you to receive promotional emails/texts from Ashgrove Yoga. To opt out of further mailings/emails, please send an email to ashgroveyoga@gmail.com.

4. Ashgrove Yoga will never sell, trade, rent, exchange or otherwise share your personal information with any other person, company or organisation.

5. We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place.

Studio Rules & Etiquette

 

1. Our studio is a homely environment that functions best when everyone respects each other and our space.

2. It is advised to refrain from eating 1 to 2 hours before a mat-based practice or at least 3 hours before an aerial class.  If you need to eat, have something very light within this time as yoga is best practiced on an empty stomach. Wear loose comfortable clothing and bring a bottle of water with you.  Please do not wear jewellery or clothing with zips/buttons when attending an aerial class.

3. No shoes are permitted in the yoga studio.

4. If you have to bring your phone inside the studio make sure it is OFF – or at least on silent with no vibration so that you do not distract the teacher or other students.

5. Arrive a few minutes early to allow yourself time to prepare for your practice.  If you are unavoidably late, please enter the studio as quietly as possible.

6. If you have to leave a class early, let the teacher know and exit before the start of relaxation.

7. Listen to your body and not your ego. Make sure your teacher is aware of any pre-existing condition or injury that might affect your practice. Honour your body and practice within your body’s limitations on that day.

8. Yoga is not a competitive sport or a quick fix workout! Do not compare yourself or your abilities to others. Yoga is a journey, your journey, to strengthen your body, mind and spirit.  Over time it will also improve your flexibility and mobility along with your overall health.  It is a holistic approach to a lifelong practice, so be kind, patient and understanding of yourself.  Take rests when you need to and most of enjoy it.